Collaboration & Communication
All-in-One Collaboration with Microsoft Teams
Chat, meet, and call on one unified platform
Communication is smoother when everything is in one place. That’s why UNICCS helps businesses embrace Microsoft Teams as the ultimate collaboration tool. With Teams, your team can chat in real-time, hold video meetings, share files, and even manage tasks – all in a single, secure hub. No more jumping between separate apps for messaging, conferencing, and document sharing. Whether you’re brainstorming ideas or updating a project plan, everyone stays on the same page with Teams’ unified communications platform. The result? Faster decisions, fewer emails, and a more connected workforce. Your staff can easily switch from a group chat to an impromptu video call, or co-edit a document right inside a meeting. It’s collaboration made simple. And since Teams is part of Microsoft 365, it integrates seamlessly with Outlook, Office apps, and your existing workflows. In short, we transform the way your company works together – empowering your people to collaborate anytime, anywhere, on any device.
Microsoft Teams Phone System: A Modern VoIP Solution
Cloud phone system integrated with your collaboration tools
Replace your traditional phone lines and clunky PBX hardware with a cloud-based VoIP solution that’s built into Microsoft Teams. UNICCS sets up Microsoft Teams Phone System for your business, turning Teams into a full-fledged phone system. Now, alongside chatting and video meetings, your team can make and receive calls to any phone number – all from the Teams app on their laptop or smartphone. Keep your existing phone numbers or get new ones, without the need for on-premises phone servers. Employees in the office, on the road, or working from home can all stay reachable on a single platform. Imagine answering a client’s call right from your Teams window, then transferring it to a colleague’s mobile – it’s that easy. Voicemail, call routing, conferencing, and all the features of an enterprise phone system are included, but with none of the old-school complexity. This unified approach means no more separate systems for calls vs. online meetings; Teams handles it all. Collaboration and communication truly converge, streamlining your operations and often cutting costs compared to maintaining separate telephony infrastructure. Plus, you gain advanced capabilities like auto-attendants (press 1 for sales, 2 for support) and call queues, which we configure to your needs. UNICCS will ensure your Teams Phone deployment is smooth – from porting your numbers to training your staff – so you can enjoy a modern, flexible phone system that grows with your business.
High-Quality Devices for Every Workspace
Polycom, Yealink, and Logitech hardware for clear calls & video
Great communication isn’t just about software – the right hardware makes a difference too. As an authorized reseller for Polycom, Yealink, and Logitech, UNICCS provides Teams-certified phones and video conferencing devices to complete your unified communications setup. Need a reliable desk phone for reception or executives? We offer sleek IP phones from Polycom and Yealink that work seamlessly with Microsoft Teams, giving you traditional phone convenience with modern cloud power. Want to equip your meeting rooms for video conferences? We can set you up with Logitech’s high-quality conference cams, speakerphones, and room systems that make every virtual meeting feel like face-to-face. These devices are plug-and-play with Teams: one-touch join for meetings, crystal clear audio, and high-definition video that keeps remote and in-office participants fully engaged. For huddle spaces or personal desks, we also have wireless headsets and webcam setups to ensure everyone looks and sounds their best on calls. By choosing hardware that’s purpose-built for unified communications, you eliminate the frustrations of poor sound or incompatible gear. UNICCS will help you select the right equipment for each workspace – whether it’s a large boardroom or a home office – and handle the installation and configuration. The result is a complete collaboration environment where software and hardware work in harmony, so your team enjoys flawless communication experiences every day.
Empower Your Workforce, Anywhere
Boost productivity and teamwork with seamless communicationBoost productivity and teamwork with seamless communication
In the era of hybrid and remote work, effective collaboration tools are the backbone of productivity. With UNICCS’s collaboration and communication solutions, powered by Microsoft Teams, your employees can work together no matter where they are. An engineer at a job site, a salesperson on the road, and a designer at headquarters all have the same connectivity as if they were in the same office. They can jump into a quick Teams video call to resolve an issue, share their screen to give feedback, or record a meeting for teammates in other time zones. This level of flexibility keeps projects moving and decisions flowing, without the delays of “I’ll update you when I’m back at my desk.” Moreover, Teams integrates with other business apps (like SharePoint, OneDrive, and third-party services), so information is easily accessible and shareable. By consolidating communication channels, we reduce the clutter – fewer missed messages and no time wasted trying to figure out where a conversation happened. Everything is organized and searchable in Teams. The outcome for your business is tangible: faster response times, more innovative problem-solving, and a culture where collaboration is second nature. Employees feel empowered with tools that are user-friendly and consistent, leading to higher adoption and less reliance on inefficient emails or disparate apps. When communication is this seamless, your team can focus on what they do best – serving customers, developing products, and growing the business – rather than wrestling with tech barriers.
Expert Deployment and Ongoing Support
A trusted partner to implement, integrate, and maintain your solution
Launching a new collaboration platform might seem daunting, but UNICCS makes it easy every step of the way. Our experts have years of experience deploying unified communications solutions, and we follow best practices to get your organization up and running quickly. We start by understanding your current setup (email, file sharing, phone systems) and then craft a rollout plan that minimizes disruption. We’ll handle all the technical heavy lifting: setting up your Microsoft Teams environment, configuring the Phone System with call flows that mirror your business, and integrating any existing VoIP lines or PBXs during the transition if needed. For the hardware we provide (phones, conference devices, etc.), we’ll install and test each one – so on day one, everything works flawlessly. Once your new collaboration tools are live, we train your team to get the most out of them. From Teams tips and tricks to handling calls on a new desk phone, we ensure everyone feels comfortable and excited to use the technology. And our relationship doesn’t end at launch. UNICCS offers ongoing support and maintenance to keep your communications running smoothly. Need to add a new employee to the phone system? Want to set up a new Teams channel or troubleshoot a device issue? Just call our support line – we’re always here to help. We also keep an eye on updates from Microsoft (which regularly rolls out new Teams features) and can help you adopt beneficial improvements over time. In short, when you partner with UNICCS for collaboration and communication, you’re not just buying software licenses or hardware – you’re gaining a long-term ally. We are dedicated to ensuring your unified communications solution continues to deliver value, scalability, and reliability as your business evolves.
Ready to transform the way your team connects and collaborates?
Let UNICCS guide you to a modern, integrated communication platform with Microsoft Teams and cloud VoIP solutions. Contact us today to discuss how our collaboration and communication services can be tailored to your needs – and take the first step toward a more connected, productive workplace.